Boosting Customer Satisfaction with Quick and Consistent Responses
Top Takeaways: In today’s fast-paced world, customers expect timely responses across various…
AI-Generated Content: The Ethics and Realities of Disclosure
The digital age has seen its fair share of manipulated content. Yet, the recent episode where an…
Top 5 Customer Service & CX Articles for the Week of September 18, 2023
Each week, I read many customer service and customer experience articles from various resources.…
The Ethics of Financial Misconduct: A Cautionary Tale of Fraud and Accountability
Trust is the bedrock of all transactions in the hushed halls of finance. As an ethics consultant…
Guest Post: 5 Ways to Provide Outstanding Customer Experience With Email Marketing
This week, we feature an article by Maria Fintanidou, a copywriter for Moosend, an email marketing…
The Imperative of the Ultimate Customer Experience®
In today’s dynamic global marketplace, businesses constantly grapple with ways to stand out and…
10 Reasons Why Entrepreneurs, Real Estate Agents, and Insurance Professionals Can Benefit from Having a Business Coach
1.Objective Perspective – A business coach provides an unbiased and outside perspective on your…
The Labyrinth of Generative AI: Treading Ethical Minefields
In a digital era dominated by dazzling technology, generative AI emerges as a brilliant marvel and…
Mommy’s Child Abuse, Twice-Cooked Over
Our society has descended into a sort of ethical madness. Part of the madness, and I know this as…
Emotional & Cultural Value: Lessons from Inca Cola & Starbucks
Imagine being an executive at Coca-Cola, one of the most recognized global brands. Your role with…
